Error message Thomson One Banker Excel Add-in

Some users report an error message when they are using the Report Wizard of the Thomson One Banker Excel add-in:

(Or in English: Could not set the CurLine property. Unexpected call to method or property access)

Today we got this error message after using an uploaded list of 401 SEDOL-codes and with a list of EntityKeys of the same list of companies. The error didn’t appear when we used the ISIN-codes of those companies and also didn’t appear with a list of SEDOL-codes of other companies.

The answer from the helpdesk of Thomson is very strange, so at this point we have a work-around (using ISINs), but no clue what’s causing this error.

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